If your business has a network with just two computers or a complex business network spanning multiple offices, Platinum ICT support solutions are designed to meet your needs. If your business needs expert technical support then our IT support solutions are for you. Our outsourced IT support contracts are designed around your business - we calculate the complexity of your IT network, and use this data to create a bespoke support contract, drawing from standard service offerings. This contract is regularly reviewed and can be adjusted at any time.
As part of our initial visit we will complete a network audit to highlight any existing problems and to detail your network and allow us to manage it successfully. You will receive a network audit report and we will discuss any recommendations suggested to improve your network prior to engagement.
All of our customer networks are monitored 24 hours a day to pre-empt any problems that may occur. This includes monitoring of server disk space, servers health, Internet connections and availability of email services.
Our network support Service Level Agreement is second to none, offering a professional service and dealing with the problems quickly and efficiently.
Platinum ICT provides a highly professional and personal service, allowing you to concentrate on running your business - safe in the knowledge that your systems are in safe hands.
Send us an email and realise the potential of your IT systems.
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